We welcome our customers in store for easy, friendly and most importantly, a safe shopping experience where you can discover our fragrances and natural skincare. Click here to view our Risk Assessment, below is a summary of just some the measures we are putting in place -

• Safe Social Distancing - In order to support social distancing, we only allow a limited number of customers instore at one time.
• Cleaning - Our shops will be thoroughly cleaned before reopening and deep cleaning will be done at regular intervals throughout the day, and after every customer has left the shop.
• Social Distancing - A strict two metre distance will be kept between staff and customers instore, and whilst queuing outside the shop.
• Sanitising - Hand sanitiser will be available at the entrance to the shop, and during your visit.
• Product Sampling - In order to allow our customers to test products we are offering a safe, disposable testing system and using consultation protective screens.
• Cashless Payments - All payments will be by card for the foreseeable future.
• Display Only - We have re-merchandised our shops so products on the shop floor are display only (a no-touch environment) and when purchased, new clean products will picked from behind the counter.
• Consultation Screens - there will be the option for a personal consultation from behind protective screens at a safe distance.

Call & Collect - Choose from our locations below, then contact the Bath House shop directly via email or phone to request your order. We will then contact you to confirm your order, take payment and arrange a convenient time for you to collect from that shop.
KNUTSFORD Call & Collect email enquiry >
ILKLEY Call & Collect email enquiry >
YORK Call & Collect email enquiry >
SEDBERGH Call & Collect email enquiry >
KIRKBY LONSDALE Call & Collect email enquiry >
AMBLESIDE Call & Collect email enquiry >
BOWNESS Call & Collect email enquiry >